REFUND POLICY

At Sandy’s Edge Boutique, your satisfaction is important to us. Please review our refund policy carefully to understand your rights and our procedures.

1. Eligibility for Refunds

We accept refund requests on eligible items within 2 days of delivery. To qualify for a refund, the item must be:

• Unworn, unused, and in the original condition with all tags attached.

• Returned with original packaging and receipts or proof of purchase.

Certain items, such as final sale products, clearance items, or business partner purchases, may be non-refundable. Please check the product description for any specific return restrictions.

2. How to Request a Refund

To initiate a refund, please contact us at sangeboutique@gmail.com with your order number and reason for the request. Our team will provide instructions on how to return your item.

3. Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 7-10 business days.

4. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a mistake on our part (e.g., defective or incorrect item).

5. Exchanges

We currently do not offer direct exchanges. To exchange an item, please request a refund and place a new order.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at sangeboutique@gmail.com with photos and details. We will work quickly to resolve the issue at no additional cost to you.